What Would Google Do?

For my Journalism 2.0 class we had to read an excerpt out of this book from author Jeff Jarvis. He talked about how the internet has changed consumer behavior. When he complained about Dell computers he found out many people shared his opinion. Also, these big corporations now are keeping their eye out for anything on the internet to keep their brand and image in a positive light. I agree with this because now you see companies responding to complaints on Twitter and other social networks to seem as if they are in touch with the people who support their products.


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s